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Announcing bit.ly Pro
No matter what, you guys are breaking the foundations of the Internet my making it less accessible. In a way, you are making some parts of the web "private", to the extend that any web crawler would have to go through your (currently pretty slow) API to be able to recover the real underlying links and "web graph". And unfortunately, despite your good will, this is a major issue that will always come along with any url shortening system.
I am curious to see how long it will take you (ie. betaworks) to convince twitter to use (or buy) bitly as the default url shortener (as opposed to tinyurl) - without any doubt, you guys will make money with this... not sure it will be for the greater good though...
While we endeavor to provide reliable service with a number of levels of redundancy, you are indeed correct that an intermediate HTTP request is an intermediate HTTP request, and as with anything else on the internet, this is a potential point of failure. I don't think anyone is debating this point.
We do however, intend to make our catalog of short url to long url mappings public (beyond the existing one at a time lookups via the API), in order to provide transparency and distributed redundancy of the data set.
Ultimately, our short url service provides a utility to our end users (in this case, distributed analytics and tracking to those who share rather than originate the content being propagated), and our end users appreciate that utility.
At the same time, we have taken great pains to not modify or interrupt the user's browsing experience, and will continue to do so as we move forward.
Bit.ly incorrectly blocked a link to a Chicago Tribune article page based on information from SURBL.
It would be nice if there was a way to report false positives.
Bit.ly is a truly great product!!!!!!!!